In This Casino Review, We’re Going to Cover One of The Best and Most Popular Gambling Sites on the UK Market - 32Red Casino
32 Red is is a famous online casino enjoyed by UK players as well as players from all over the world. We had a great time testing their games and services, and we’ve given them what we believe are fair scores on a wide variety of metrics from our strict evaluation criteria for finding the best online casinos in the UK.
So before we dive into this 32Red review, let’s look at the technical aspects of the casino and the scores we gave for each:
User Experience 8/10
Overall, 32 Red has an inviting and well-designed site that keeps gaming fun and entertaining. Their games load quickly and we had no technical issues with their pages on a wide variety of browsers and systems. However, we believe that their help page could do with some work. Their help center is present and contains a lot of useful information, but it can be hard to navigate at times.
Bonuses & Freeplay Availability 8/10
Bonuses on 32 Red are quite generous. Frankly, their welcome bonus is quite interesting in the way it's designed. For every £20 deposited, you’ll receive £32 up to a maximum total of £160. On top of that, we’ve also found intriguing seasonal bonuses and VIP bonuses. There’s also a 32 Red casino no deposit bonus of £10 which you receive when you register that lets you play a few games and try them out, basically for free.
Software & Game Developers 5/10
Sadly, we had to give 32 Red a bad score for this since the selection of software is limited to only Microgaming and Evolution gaming (for live casino offers). We like seeing a wide range of software developers since many players prefer to play specific games from specific developers. However, if this isn’t you, you’ll still enjoy Microgaming’s exceptional games.
Language & Country Support 7/10
At the time of writing our 32red casino review, the site was only available in English, Italian and Japanese. However, their country support was better than most online casinos, but still with a few critical markets excluded. For a full list of restricted territories, head over to 32 Red’s own help article on the matter.
RNG Proof for Available Games 10/10
32 Red provides proof of fairness for their games on their help center page. You can look at their credentials there where they mention eCOGRA, an independent game testing company. You can also look at 32 Red RTPs (Return to Player Percentages) for individual games on their site.
Casino Licence 10/10
In our 32red review, we have to let you know that this casino is fully licenced by the UKGC (reference no. 39430) and by the Government of Gibraltar for players outside the UK.
History & Founding Year 10/10
32 Red was founded back in 2002 and since then, they’ve grown into a huge industry front runner that’s been awarded for a number of different achievements, like ‘The Best Customer Service’ and ‘The Casino of The Decade’.
Customer Support & Support Channels 9/10
Customer support at 32 Red is exceptional. They offer a wide variety of contact channels and their live support is, from our experiences, one of the best. Before writing our 32red online casino review, we tested their customer support team and were blown away by the dedication and expertise.
Your personal info is well-protected and professionally handled on 32 Red. This casino is a well-established operator with both experience and a safe platform. All UKGC licensed casinos have to be safe and secure for players.
Payment & Withdrawal Policies 8/10
There are plenty of 32Red withdrawal reviews online praising this casino for their safe banking options and fast withdrawal processing. The casino accepts Canadian dollars, Swiss francs, Euros, Japanese yen, Norwegian kroner, Russian rubles, Swedish krona and US dollars, as well as the following payment methods: credit and debit Visa and Mastercard, Paypal, Neteller, Skrill, ECOpayz, Entropay, Paysafecard and Wire transfer.
32Red Casino Review
32Red online casino started back in 2002 and it has grown into one of the most recognised and loved casinos in the UK and across the globe. Since 2002, they’ve also received numerous rewards, such as ‘The Casino of The Decade’ by Casino Meister, a reputable gambling forum, along with accolades for ‘The Best Customer Service’ and ‘Best Casino Group’.
32Red is involved in supporting groups campaigning for responsible gambling, such as GamCare, Gamblers Anonymous and Gambling Therapy.
The casino is also known for their laid back and fun approach in their language, as well as for a well laid-out interface that we also found enjoyable to play on.
Bonuses and Promotions
At the time of writing this 32Red review, we found an interesting array of bonuses and promotions, especially the welcome bonus which gives new players £32 for every £20 deposited up to a total bonus of £160.
We also found an abundance of seasonal and game-specific rewards which were more than generous, as well as VIP rewards which we’ve covered in detail below.
However, 32 Red stands out with their no deposit bonus which you can claim as soon as you register and use the £10 to try the Casino’s game offering.
32 Red Game Selection
We found a vast game selection on 32 Red. Everything from slots to poker and live casino is available and provided by Microgaming and Evolution Gaming. You’ll find the best slots to play on 32Red easily thanks to their well laid-out platform, but if other casino games are your thing, you won’t be disappointed because this casino offers everything a new or experienced gambler might be looking for.
For us, as we mentioned above, a big downside was the lack of software variety as the casino offers only Micrograming as their main provider.
One great aspect of 32 Red is that, even though we haven’t found any free games on the platform, you can still try them out without depositing any money thanks to their £10 no deposit bonus.
Club Rouge – Casino Royalty
We have to talk about Club Rouge in this 32Red review. Club Rouge is 32Red’s loyalty program that’s designed around the idea of personalised experiences through a dedicated support team and personalised rewards.
We particularly enjoyed the branding and thought that went into creating this ‘club’, especially since it goes hand-in-hand with another VIP loyalty scheme (Red Ruby Rewards), but keeps its own level of exclusivity that players can strive toward.
You can read about Club Rouge on the Casino’s site for yourself, but we also wanted to quickly mention it in our 32Red review since we truly found it interesting and well thought-out.
Basically, players are invited to join Club Rouge after reaching the Platinum level on the Red Ruby Rewards program. When playing games, players earn Red Rubies which allow them to progress through various tiers such as Bronze, Silver, Gold, etc. After reaching 10,000 Red Rubies, players enter the Platinum tier and are considered for Club Rouge.
Depending on the tier a player is on, they can earn bonuses and rewards such as birthday bonuses and more. However, after joining Club Rouge, they unlock even greater rewards and enjoy a much more exclusive gambling experience.
At the time of writing this 32Red review, Club Rouge members could expect a wide range of rewards such as exclusive tickets for the NBA, fine dining experiences, tickets for Wimbledon, big birthday bonuses and much, much more. On top of that, Club Rouge members have the opportunity to redeem Red Rubies for cash while also getting a ton of freebies and personalised bonuses.
Compatibility and Functionality
Our only critique in this area of concern is related to the Casino’s help page. Even though their Help Centre is well-built and very useful, a few aspects, like their live chat and important information on banking, bonuses, etc. could be made easier to find.
If you’re interested in 32 Red casino on mobile, know that it’s available as an app for both Android and IOS, and that their browser platform works flawlessly on a number of different mobile devices and browsers.
Registration & Support
Making an account is very easy with standard information required, such as your place of residence, name, birth date, etc. While testing 32 Red, we could choose between English, Italian and Japanese and we found a reasonable number of accepted territories.
There are casinos out there that accept players from a longer list of countries but there are also many who don’t, which is why we can't criticise 32 Red casino for their restricted territories list too much.
When it comes to their support, we found the team to be very professional and helpful. We contacted their live chat team and they got back to us very quickly and were more than willing to assist us and answer our weird and critical questions.
Banking & Security
32 Red accepts a wide range of currencies, including: Canadian dollars, Swiss francs, Euros, Japanese yen, Norwegian kroner, Russian rubles, Swedish krona and US dollars, and you can pay using: credit and debit Visa and Mastercard, Paypal, Neteller, Skrill, ECOpayz, Entropay, Paysafecard and Wire transfer.
The 32red withdrawal timeline is also reasonable, with plenty of players praising their quick transactions and withdrawal processing.
32 Red also has a withdrawal limit but it’s so large (£120,000 per day) that it won’t affect most winners. When it comes to deposits, the minimum deposit is £10, and their terms for bonus rollovers and banking in general are industry-standard from what we could see.
All in all, this casino is a legitimate operator licensed by both the UKGC and the Government of Gibraltar, and as such, their banking options, payouts, along with everything in between, is well-regulated and professionally managed.
To conclude this 32Red review, we want to say that we recommend this casino to both new and experienced players who are looking for a fun casino with a positive and player-centric mindset.
We had fun testing this platform and we hope that our review provided you with the information you were after.